Customer support is our top priority. However, we are forced to limit the number of requests that come to us directly. Please use the WordPress support forum if you have technical problems with plugins or themes. You can also use the issues on Github to send a request to the developers.
If you still have questions send us an e-mail to firstname.lastname@example.org. Attach your license key or payment receipt if you have one, please. Technical support is provided in English and Russian.
We typically reply within 24 hours, but please allow for a 72-hour window.